Contact us

Our Customer Service Centre in Paris Street is now closed to the public. Customers are encouraged to contact the Council online or by phone.
Emergency housing advice does remain open at the Customer Service Centre.

Contacting us

Enquiries related to bins and recycling

Please visit our popular bins and recycling queries page  -  which includes how to report a missed bin 


Enquiries related to Council Tax

Please visit our popular Council Tax queries page.


Enquiries related to Housing benefits

Please visit our popular Housing Benefits queries page.


General enquiries

For other enquiries, see our general enquiry page.



During opening hours: 01392 277888

Out of hours emergency number: 01392 265147



Opening hours

Monday - Friday: 9am to 5pm

Weekends: Closed

Bank Holidays: Closed




Exeter City Council
Civic Centre
Paris Street
United Kingdom

When this content has been updated

Last updated 24 March 2020