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Exeter Community Wellbeing

5 ways to help

Exeter Community Wellbeing: 01392 265000 Monday to Friday 09.00-17.00

Update 01 April 2021: The Government has announced that from 1 April 2021 people identified as Clinically Extremely Vulnerable no longer need to shield.  A letter has been sent to those affected with updated advice and guidance about staying safe.  Remember, you must continue to follow the regulations that are in place for everyone during the pandemic. This includes rules on mixing with people from other households.

Read the latest government advice.

Exeter Community Wellbeing are continuing to operate and we have support in place for anyone who requires it.

If you or someone you know needs emergency support due to the government guidance, please call the Exeter Community Wellbeing hotline on 01392 265000 or contact us by using our online form.

The full government guidance can be found online at

Ways we can support you

  • Connect you with people or services who can offer advice and support
  • Arrange priority food delivery slots from local supermarkets
  • Help with food shopping & delivery for isolating households and the clinically extremely vulnerable
  • Arrange urgent prescription collections or delivery of other essential supplies
  • Provide food vouchers or one-off grants to those experiencing financial hardship as a result of the pandemic

Are you clinically extremely vulnerable?

The government is writing to anyone identified as clinically extremely vulnerable to let them know about the new guidance that is being put in place to help keep you safe.

If you or someone you know has been advised to self-isolate due to being clinically extremely vulnerable and need some support, please get in touch with Exeter Community Wellbeing on 01392 265000 or by using the form below.

Are you feeling lonely or worried about your wellbeing?

  • A Wellbeing Exeter Community Connector can work with you in the short-term, linking you to opportunities in the community or online to support your wellbeing, including to others who may be in a similar position. Contact us using the form or telephone number below and ask for a Wellbeing Exeter Community Connector referral.
  • Exeter City Community Trust are delivering a new programme "Tackling Loneliness Together" to help members of the community connect with each other for free. They are also instrumental in the front line deliveries to isolating households. You can find out more on their website.

If you, or someone you know, is self-isolating because of COVID-19 and would like some practical support, please get in touch with us using the form or phone number below:


How to get in touch

Please use this form to request support from us:

Individuals requesting community support

Students requesting community support

You can also call us on: 01392 265000 (Mon-Fri 09.00-17.00)

You can also keep up to date on the Exeter Updates Facebook group.


Please see our Exeter Community Wellbeing privacy notice about how we will use your information.



December 2020 update: For people and organisations offering support, we thank you for your kind offer. We are reconnecting through our networks with volunteers who offered support during lockdowns. If you would like to offer support, get in touch with the hotline on 01392 265000 and we will connect you with your local volunteer coordinator. 


Find out what people in your community have been doing to support each other on the Exeter Community Wellbeing blog.


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When this content has been updated

Last updated 1 April 2021