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Make an online benefit claim

Universal Credit

If you or your partner claim Universal Credit then in most cases you will receive your housing costs as part of the Universal Credit claim. You will not be able to claim Housing Benefit from us, but should still claim Council Tax Support from us if you need help with your Council Tax bill.

If you are in one of the following groups you should still make a claim for Housing Benefit with us:

  • live in certain supported accommodation; or

  • have reached pension age, you can check whether this applies to you by clicking on the link to the state pension age calculator; or
  • from 11 April 2018, you are homeless and the council has placed you in temporary accommodation.


If you do not fall into any of the categories above you will need to claim Universal Credit for help with your rent. 

Start the journey


More info about the journey

To complete the form you will need your National Insurance Number and you will be asked to supply details of your financial situation.

When the form has been completed you will need to supply us with forms of evidence to support your claim. You will find details on the first page of the form 

Completing the online form is the quickest and easiest way to get your claim started.

When this content has been updated

Last updated 18 April 2019